Previous: “Getting Framed”
Pat Heppert checks in with a note about his summer project, a new C Skeeter build and his continuing travails with “ACME” customer service.
Wide Hull Somewhat Explained, Still Confused
The ACME Corporation. Wide selection, instant delivery, questionable quality.
The next shipment arrived from ACME Iceboats Inc., and now it is clear why the frames for the new hull are so messed up looking. The mainsheet assembly actually is about a foot and a half wide. But it seems to have three ropes instead of just one and definitely doesn’t seem to belong on an iceboat. May have been a shipping error. So I got on the phone with customer service again, and they insist that this is what I ordered. How exactly do you expect me to deal with three ropes in the cockpit? “Well, sir, the problem is that you failed to also order our rope-less cockpit conversion upgrade”. They didn’t have pictures of this in the catalog; apparently, it is still under development and doesn’t come with a warranty. Again with the credit card, will see what shows up. But what are all three of these ropes for? “Sir, you need to pull on one of them for more power and pull on the other one for more speed.” That explains two of them, but then I asked what is the third one for? “You pull really hard on that one when you want to beat Daniel Hearn.”
Pat Heppert
